Medical Receptionist
DeFatta Health DeFatta Health Altoona, WI Altoona, WI Full-time Full-time $16 - $19 an hour $16 - $19 an hour 10 days ago 10 days ago 10 days ago Medical Receptionist Job Description Job Overview The Medical Receptionist is responsible for creating a friendly, welcoming, and well-organized front office for patients and to facilitate their flow through the facility.
Primary Responsibilities Open & close the clinic daily according to protocol Answers the telephone pleasantly and sticking to the 'script', answers by the third ring as often as possible, routes call or takes message Greets patients as they arrive for appointments Provides new patients appropriate paperwork for required signatures Verifies demographic and insurance information for new and established patients, according to protocol - with an accuracy rate of 100% Verify benefits by checking insurance eligibility via EMR or insurance portal Explains financial and collection policies to new patients - provides written guidelines to each patient Ensures all patient paperwork is complete before patient is seen Screens visitors and responds to routine requests for information Maintains patient confidentiality Maintain advanced knowledge of Modern Medicine Collects patient payment at the time of service, posting of charges and payments Scheduling follow up appointments as needed.
Process Release of Information Enter referrals into EMR Process incoming faxes Review patients charts in preparation for appointments Direct patient to Billing Specialist for payment plan or collection issues Reconcile end of day batch Secondary Responsibilities Keeps the patient reception area neat and clean at all times throughout the day.
Informs patients in the reception area when the physicians are running behind - offers to reschedule patients.
Facilitates any physician requests throughout the day.
Education High school diploma or GED required.
Job Requirements Must be able to work in a fast-paced environment.
Must be able to work in independently and with minimal direction.
High energy level, enthusiastic, positive outlook, and the ability to multi-task while completing tasks accurately.
Qualifications and
Experience:
Proven experience handling upset patients/customers and dealing with conflict.
Familiarity with scheduling and rearranging appointments Pleasant speaking voice and demeanor Neat, professional appearance Two years of experience in a medical office, preferred.
Working knowledge of insurance Working knowledge of office and clinical procedures Strong written and verbal communication skills Computer literate, with keyboard skills You are expected to exhibit a positive attitude and a professional appearance.
You are expected to show great detail orientation and accuracy, and to exhibit a quality performance of the essential job functions to help the office run smoothly and efficiently.
Schedule:
Full-time Employee Status:
Regular Hours per week:
32-40 Hours per shift:
8 Travel:
No Pay:
Hourly rate will commensurate with job experience
Benefits:
Health, Dental, Vision insurance, 401k Plan, Profit Sharing, PTO package and Holiday pay.
Job Type:
Full-time Pay:
$16.
00 - $19.
00 per hour Expected hours:
32 - 40 per week
Benefits:
401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Retirement plan Vision insurance Healthcare setting:
Clinic Medical specialties:
Allergy & Immunology Otolaryngology Schedule:
8 hour shift Monday to Friday
Experience:
Customer service:
1 year (Preferred) Medical terminology:
1 year (Preferred) Work Location:
In person Job Overview.
Estimated Salary: $20 to $28 per hour based on qualifications.
Primary Responsibilities Open & close the clinic daily according to protocol Answers the telephone pleasantly and sticking to the 'script', answers by the third ring as often as possible, routes call or takes message Greets patients as they arrive for appointments Provides new patients appropriate paperwork for required signatures Verifies demographic and insurance information for new and established patients, according to protocol - with an accuracy rate of 100% Verify benefits by checking insurance eligibility via EMR or insurance portal Explains financial and collection policies to new patients - provides written guidelines to each patient Ensures all patient paperwork is complete before patient is seen Screens visitors and responds to routine requests for information Maintains patient confidentiality Maintain advanced knowledge of Modern Medicine Collects patient payment at the time of service, posting of charges and payments Scheduling follow up appointments as needed.
Process Release of Information Enter referrals into EMR Process incoming faxes Review patients charts in preparation for appointments Direct patient to Billing Specialist for payment plan or collection issues Reconcile end of day batch Secondary Responsibilities Keeps the patient reception area neat and clean at all times throughout the day.
Informs patients in the reception area when the physicians are running behind - offers to reschedule patients.
Facilitates any physician requests throughout the day.
Education High school diploma or GED required.
Job Requirements Must be able to work in a fast-paced environment.
Must be able to work in independently and with minimal direction.
High energy level, enthusiastic, positive outlook, and the ability to multi-task while completing tasks accurately.
Qualifications and
Experience:
Proven experience handling upset patients/customers and dealing with conflict.
Familiarity with scheduling and rearranging appointments Pleasant speaking voice and demeanor Neat, professional appearance Two years of experience in a medical office, preferred.
Working knowledge of insurance Working knowledge of office and clinical procedures Strong written and verbal communication skills Computer literate, with keyboard skills You are expected to exhibit a positive attitude and a professional appearance.
You are expected to show great detail orientation and accuracy, and to exhibit a quality performance of the essential job functions to help the office run smoothly and efficiently.
Schedule:
Full-time Employee Status:
Regular Hours per week:
32-40 Hours per shift:
8 Travel:
No Pay:
Hourly rate will commensurate with job experience
Benefits:
Health, Dental, Vision insurance, 401k Plan, Profit Sharing, PTO package and Holiday pay.
Job Type:
Full-time Pay:
$16.
00 - $19.
00 per hour Expected hours:
32 - 40 per week
Benefits:
401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Retirement plan Vision insurance Healthcare setting:
Clinic Medical specialties:
Allergy & Immunology Otolaryngology Schedule:
8 hour shift Monday to Friday
Experience:
Customer service:
1 year (Preferred) Medical terminology:
1 year (Preferred) Work Location:
In person Job Overview.
Estimated Salary: $20 to $28 per hour based on qualifications.
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