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Member Services Representative/Teller

Do you enjoy learning about a company's products and services and sharing that knowledge with others? If so, we may have the perfect opportunity for you to spend your day at WESTconsin Credit Union. We are looking for an enthusiastic individual to join our team. You will be given the opportunity to showcase your relationship building skills to enhance our member experience; making a difference in their financial lives. You will be working in our Altoona Office where conversation and getting to know our members is a privilege. You will gain extensive knowledge in our products and services through our exceptional training program! If you desire an exciting, new career and this sounds like a way you'd like to spend your day; we encourage you to apply!
Primary Responsibilities
Represent the Credit Union to members in a friendly, positive, and professional manner
Provide prompt, efficient, confidential, and accurate service in the processing of transactions
Responds to members' requests, problems, and complaints, and/or directs them to proper person for assistance and resolution
Learns to recognize member's needs for services, and presents and refers them appropriately
Handles all monetary transactions for members
Qualifications
This position requires a high school diploma or equivalent and a proven track record in customer service. Proficiency in basic computer, data entry and typing skills is required
A positive attitude, professional image, and self-motivation are essential in this role
Excellent oral and written communication skills are required
Full time availability is needed in this position - office hours are Monday - Friday 8:30 AM - 6:00 PM and Saturday 8:00 AM - Noon
Why WESTconsin?
Healthy Living Fund
Competitive Pay
Impressive 401(k) Contribution and Match Plan
Generous Paid Time Off Accrual
Medical, Dental, Vision, and Insurance Plans
We are an equal opportunity employer.

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